Effective Date: September 2023
Last Updated: December 2024
Welcome to Mochachino.shop (“we,” “our,” or “us”). By accessing or using our website and services, you agree to these Terms of Service. If you do not agree to these terms, please refrain from using our website or services.
1.1 About Us:
yuumocha, operating through Mochachino.shop, is an independent business offering anime-inspired art, merchandise, and related products, including charms, air fresheners, prints, and more.
1.2 Eligibility:
You must be at least 18 years old or have the consent of a parent or legal guardian to use this website or make purchases.
1.3 Modifications:
We reserve the right to update or modify these Terms of Service at any time. Changes will be communicated via email or website updates. Your continued use of the website constitutes acceptance of any changes.
2.1 Pricing:
All prices are listed in Canadian Dollars (CAD) and are subject to change without notice. Prices at the time of purchase are final and will not be adjusted for future price changes.
2.2 Accepted Payment Methods:
We accept major payment methods, including:
Payments are processed securely through Square. We do not store your payment details. Additional currency conversion fees may apply for international buyers.
3.1 Shipping Policy:
We offer free worldwide shipping for orders over $50, applicable to standard shipping. Express or priority options may be available for an additional fee. Orders are shipped primarily via Canada Post, but alternative couriers may be used if requested, more convenient, or unavailable.
Orders are typically processed within 2-3 business days. Shipping times vary based on location and courier availability.
3.2 Customs and Import Fees:
International customers are responsible for ensuring that products comply with their local import regulations and for paying any customs duties or taxes.
3.3 Risk of Loss:
Once items are shipped, the risk of loss or damage passes to the buyer. Please ensure your shipping address is accurate.
4.1 All Sales Final:
All sales are final. We do not accept returns or exchanges unless the item arrives damaged. This policy does not affect your statutory rights.
4.2 Damaged Items:
If your item arrives damaged, contact us within 7 days of delivery with photos of the damage. We will work with you to resolve the issue.
5.1 Ownership:
All original designs, illustrations, and products are the intellectual property of yuumocha. Unauthorized reproduction, modification, distribution, or resale of our work is prohibited.
5.2 Fan Art Disclaimer:
Some products offered by yuumocha are transformative works inspired by existing characters and series. These products are not officially licensed or endorsed by the respective copyright holders. Any character names, titles, or references are used solely for descriptive purposes and identification.
5.3 Respect for Copyright Holders:
We respect the rights of all intellectual property owners. If you believe your rights are being infringed upon, please contact us at [email protected], and we will promptly address your concerns or remove infringing material.
6.1 General:
We are not liable for damages resulting from the use of our website or products, including but not limited to data loss, revenue loss, or personal damages.
6.2 Third-Party Services:
We are not responsible for issues related to third-party payment processors, shipping carriers, or other external services.
6.3 Maximum Liability:
Our liability for any claim is limited to the purchase price of the product in question, excluding shipping or other fees.
7.1 Jurisdiction:
These terms are governed by the laws of British Columbia, Canada.
7.2 Resolution Process:
We encourage customers to reach out to us to resolve disputes amicably before pursuing arbitration or legal action. If unresolved, disputes will be resolved through arbitration or small claims court in British Columbia.
8.1 Privacy:
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
8.2 Cookies:
We use cookies to improve user experience and analyze site performance. By using our site, you consent to our use of cookies. You can manage your cookie preferences through your browser settings. Disabling cookies may impact your browsing experience.
For questions or concerns, contact us at:
yuumocha
Email: [email protected]
© 2023 Mochachino.art
Website Developed by Jordon Lee